When Claire took a call from an elderly woman named Margaret requesting help for her reclusive neighbor, Eleanor, she didn’t expect more than a typical deep clean. But when she arrived, the scene told a different story — an overgrown lawn, a stench from within, and a door barely cracked open by a woman weighed down by something more than clutter.
Claire, no stranger to hoarding and hardship, gently persuaded Eleanor to step out while she handled the mess. With her husband Ryan on standby, the two entered a house frozen in grief — dishes rotting in the sink, mold creeping along the floors, and a thick, suffocating silence that filled every corner. But it wasn’t until Claire opened a long-untouched bedroom door that she truly understood the weight of what Eleanor had been living with…